Self serve approach
Our self-serve first approach allows your event staff and volunteers, contractors and freelancers to access the information they need, when they need it, wherever they are, lets them get on with their job and do the best work they can. This in-turn gives them the best opportunity to get the best results for your clients and the people your team of event staff and volunteers is there to help.
Delegate rostering jobs & staff/volunteer tasks
With fine-grained permissions, you can allow event-staff & volunteer trainers, event equipment managers, store-keepers, assistants, and more, to take share the workload and make everyone’s job easier with a self-serve approach.
This can be anything from updating expired skills/qualifications, or running training course, to filling in incomplete information about your resources, and more.
Help your staff & volunteers help themselves
Ask your staff to use VTEvents rostering software to submit expressions-of-interest for events, update their own info, and review their availabilities for future shifts & events — in doing so, means your admin staff can focus on other work they might need to tackle.
VTEvents is available both on the web, as well as a mobile app for easy access for your staff & volunteers.
Client area login for event bookings & self-service
Allow clients to access the information they need with a self-serve approach, increasing confidence in your team, and getting them the answers they need whenever they may arise.
This could be anything from checks that event information is correct, requesting a list of people rostered for their upcoming event to arrange parking & security passes, getting required skills/qualification information for insurance purposes, or even re-booking events for the coming year.
Reduce phone calls & emails
Your event admin staff getting inundated with phone calls and emails to find out if their event for next week is still going ahead, or the times they have are still correct? Being able to refer staff directly to the same information they have is invaluable, and lets your behind-the-scenes staff get on with their day & the work they wouldn’t otherwise be able to do.
Roster recruitment applicants & new event staff
Recruitment & onboarding staff can be both exciting as well as time-intensive – in order to assist in streamlining this, a recruitment area can be setup to allow new recruits to send in their information, availabilities, licences & qualifications and more, all ready for your team to review & accept when they’re ready to start accepting new staff onto the team
